Innovation begins with discontent with the current situation. In other words, with a problem. It requires a holistic approach to identify the root causes, key players and opportunities for change.

In this course, you will:

  • Learn to identify problems that are systemic and complex. In other words, problems that affect the whole of an organization or process, not just some parts of it. Complex problems require us to look at the underlying dynamics within the system and understand how they create the system's observable behavior.

  • Discover how systems are defined. See how they can be broken down into their key elements, stakeholders and their interactions.

  • Explore how to create visual representations of systems, namely, "system maps" and "stock and flow diagrams" and how to use them to drive innovation

  • Understand how to identify the dynamic cause-and-effect forces at play in the problem you are tackling, including positive and negative feedback loops

  • Learn how to identify leverage points in the system, that is, where to introduce change in the system to maximize performance while minimizing investment

  • Gain access to a system innovation toolbox including workshop templates that can be used to introduce systems thinking and innovation in your organization

What you'll learn

In this course, we'll answer the following questions

  • Systems Innovation

    What is systems innovation?

    What are "wicked" or complex problems?

    What are recent examples of systems innovation?

    What are the stages of systems innovation?

  • Systems Thinking

    What is Systems Thinking?

    How is a system model constructed?

    What insight can be gleaned from the system model?

    Where in the system should a change or intervention be focused to yield maximum results using minimum resources?

  • Systems Analysis

    How are the dynamics of the systems (ie. the interactions between the different parts) analyzed?

    Why is understanding these dynamics critical to the innovation process?

    Why should all stakeholders of the system be involved in the innovation process?

  • Digital Transformation

    How does the rise of information technology impact systems innovation?

  • Toolbox

    What tools, guides and workshops can be used to engage in systems innovation?

Features

  • Duration : 5 hours

    This course allows participants to earn 5 PDH (professional development hours).

  • Level: Introductory

    The course is non-technical in nature. It is an introductory course.

  • Audience

    Anyone interested in learning the basics of the systems innovation framework

  • Requirements

    No prerequisites needed

  • Format: 100% online

    Start instantly and learn at your own schedule • On-demand video • 30-day access

  • Shareable Certificate: Yes

    Earn a shareable completion certificate indicating that you have earned 5 engineering PDH (Professional Development Hours).

To achieve long-lasting change and disruptive innovation we must understand the big picture, that is, we must think in terms of systems


Systems innovation is the only pathway forward in this era of globalization, information technology and an unfolding environmental crisis. The traditional linear cause-and-effect approach can put out the occasional fire but fails to yield major, long term solutions to today's global problems. After decades of living in this new globalized world a failure to gain traction on even one of the global challenges today is a testimony to a failing set of approaches.


To achieve long-lasting change and disruptive innovation we must understand the big picture, that is, we must think in terms of systems. 


But we must be careful. Although we may be tempted to view our current world as utterly broken and in need of a complete overhaul, we must ensure that our interventions do not result in unintended consequences. As Donella Meadows, systems thinking pioneer, noted, 


"Don't be an unthinking intervener and destroy the system's own self-maintenance capacities. Before you charge in to make things better, pay attention to the value of what is already there."


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What is systems thinking?

Systems thinking is a way of looking at and understanding the world around us. It involves recognizing that everything is connected and that small changes can have big effects.

In a system, there are many different parts that work together to achieve a common goal. These parts are called "components." A system can be as simple as a bicycle, which has wheels, pedals, a frame, and other parts that work together to help you ride it. Or it can be as complex as a city, which has roads, buildings, utilities, and many other components that work together to make it a functioning place to live.


When you think about a system, it's important to look at how all the parts are connected and how they interact with each other. It's also important to think about the bigger picture and how the system fits into the world around it. By understanding these connections and interactions, we can better understand how a system works and how we can make it better.

Overall, systems thinking is a way of looking at the world in a more holistic and interconnected way. It helps us to understand how small changes can have big effects and how we can work to create positive change in the world.



Four Vs of Big Data




Why is systems thinking important?

Systems thinking is important because it helps us to understand the world around us in a more holistic and interconnected way. By recognizing that everything is connected and that small changes can have big effects, we can better understand how the world works and how we can make it better.


Here are a few specific ways in which systems thinking can be useful:

1.    Problem-solving: By understanding the connections and interactions within a system, we can better identify the root causes of problems and find more effective solutions.

2.    Decision-making: Systems thinking helps us to consider the long-term consequences of our actions and how they might affect other parts of the system.

3.    Creativity: Systems thinking can help us to see problems in new ways and come up with creative solutions that we might not have thought of otherwise.

4.    Communication: By understanding systems thinking, we can better communicate with others about complex issues and find ways to work together to create positive change.


When using systems thinking to solve a problem, it is important to consider the stakeholders – that is, the people or groups who are affected by the problem or who have a stake in its solution.


By considering the needs and interests of all the stakeholders, we can develop solutions that are more likely to be successful and sustainable. This might involve finding ways to balance the needs of different stakeholders and find mutually beneficial solutions.


Overall, systems thinking is a valuable skill that can help us to think more critically and creatively about the world around us and work to create positive change.




What is the difference between systems innovation and systems thinking?

Systems innovation is the process of creating new or improved systems to solve problems or meet new needs. It involves identifying the key components of a system and finding ways to improve their performance or functionality.

Systems thinking, on the other hand, is a way of looking at and understanding the world around us. It involves recognizing that everything is connected and that small changes can have big effects. When using systems thinking, we try to understand how all the parts of a system are connected and how they interact with each other, and we consider the bigger picture and how the system fits into the world around it.

While systems innovation and systems thinking are related, they are not the same thing. Systems innovation involves designing and implementing new or improved systems, while systems thinking is a way of thinking about and understanding systems. However, systems thinking can be an important part of the systems innovation process, as it helps us to understand the complexity of systems and identify opportunities for improvement.

Overall, systems innovation is focused on creating new or improved systems, while systems thinking is a way of understanding and analyzing systems. Both are valuable approaches that can be used to solve problems and create positive change.

AI comparison



How is systems innovation different from traditional engineering problem solving?


Traditional engineering problem solving involves identifying a problem and then developing a solution that addresses that problem. This typically involves breaking the problem down into smaller parts and finding a solution for each part.

Systems innovation, on the other hand, involves taking a more holistic view of the problem and considering how all the parts of a system are connected and how they interact with each other. It involves designing and developing new or improved systems that are more efficient, effective, or sustainable.

One key difference between traditional engineering problem solving and systems innovation is that traditional problem solving tends to focus on finding a solution for a specific problem, while systems innovation involves looking at the bigger picture and considering how to improve the overall system.

For example, if an engineer was trying to solve a problem with a car's engine, they might focus on identifying and fixing a specific issue with the engine, such as a malfunctioning part. In contrast, if an engineer was using systems innovation to improve the car, they might consider how to design a more efficient engine, or how to integrate other systems (such as the transmission or suspension) to improve the car's overall performance.

Overall, while traditional engineering problem solving and systems innovation both involve finding solutions to problems, systems innovation takes a more holistic and comprehensive approach, considering the bigger picture and the long-term consequences of different solutions.


There are several stakeholders who could be affected by any changes or improvements made to the engine:

1.    Vehicle owner: The owner of the car is a stakeholder, as they will be using the car and will be affected by its performance and reliability.

2.    Vehicle manufacturer: The manufacturer of the car is a stakeholder, as they will be responsible for producing and selling the car.

3.    Government: The government is a stakeholder, as it may be interested in the car's emissions and fuel efficiency, as well as its safety and performance.

4.    Community: The community is a stakeholder, as the car's emissions and other impacts on the environment may affect the community.

5.    Suppliers: The companies that supply parts and materials to the car manufacturer are stakeholders, as they will be affected by any changes to the car's design.

Each of these stakeholders has different needs and interests, which are important to consider when making decisions or solving problems related to the engine.







 

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Instructor

Systems Thinking Expert

Joss Colchester

Joss has extensive experience within the domain of complex systems both within academic research (mathematical modelling of complex systems and network analysis) and practical systems engineering (designing and developing complex web-based information systems). He has a passion for taking abstract and complex concepts and making them concrete and accessible to as broad an audience as possible by combining clear graphics with well-structured course content.

Frequently Asked Questions

  • Are you an approved professional development course provider in Canada?

    Approval is not required. Canadian engineering boards do not approve, recommend or endorse any professional development course providers or courses.

  • Are you an approved professional development course provider in the USA?

    Approval is not required except in the following states: Florida, New York, New Jersey, North Carolina, Maryland, and Indiana.

    iPolytek has not yet sought to be approved in these states. Therefore, engineers from these state should not use our courses to accumulate professional development hours. If you are from one of these states and would like to take our courses in the future, let us know.

  • How long do I have to complete the course once I have purchased it?

    You have 30 days to complete this course.

  • What is your refund policy?

    Due to the digital nature of our courses, we do not issue refunds. We encourage you to preview our courses and download the course notes for free before purchasing.

    ATTENTION ENGINEERS FROM FL, NY, NJ, NC, MD, IN:

    The engineering boards of Florida, New York, New Jersey, North Carolina, Maryland, and Indiana require pre-approval of professional development course providers.

    iPolytek has not yet sought to be approved in these states. Therefore, engineers from these state cannot use our courses to accumulate professional development hours.

Professional Development

This course has been written to meet the professional development requirements defined by the orders of engineers of the following Canadian provinces and territories and the engineering boards of the following US states. These governing bodies do not require pre-approval of courses or course providers. For more information on the continuing education requirements set forth by your order or board, please click on your province or state below. 


CANADA:

AL, BC, MB, NB, NL, NS, NT & NU, ON, PE, QC, SK, YT


USA:

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* These states do not have a professional development policy at this time.


It remains the engineer’s responsibility to determine whether an activity meets the guidelines set by their licensing body. It is also the engineer's responsibility to maintain and submit records of professional development activities to their engineering board.

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